Forum 2015

National Financial Literacy Stakeholder Forum 2015

ASIC hosted a one-day National Financial Literacy Stakeholder Forum in Sydney on 19 November 2015.

With a theme of 'Innovation', the Forum brought together over 150 key stakeholders from the government, business, community and education sectors who are working to improve Australians' financial literacy.

Overview of the day


The Forum gave participants an opportunity to:

  • take stock of progress on various initiatives being delivered under the 2014 Strategy
  • hear from experts and practitioners in the field about innovative practices, and showcase effective approaches and positive outcomes
  • network and exchange information about programs and activities.


The Forum program included:

  • the launch of the National Financial Literacy Strategy Annual Highlights Report 2014-15 by Greg Medcraft, Chairman, ASIC (see Annual highlights report: 2014-15)
  • a keynote address by Jeanne Hogarth, Vice President, Center for Financial Services Innovation (CFSI)
  • an address by Paul Clitheroe AM, Chairman, Australian Government Financial Literacy Board
  • a series of panel sessions aligned to the five strategic priorities (see financial literacy action plan).

Download the 2015 Forum program

Video showcases and highlights

The Forum featured several video showcases of work being delivered under the 2014 Strategy. In addition, many of the Forum's sessions were captured on video, including the keynote address, and vox pops of a diverse range of participants sharing their thoughts about the day, plus some of their top tips and guidance about managing money.

Video series: Forum 2015 highlights

Forum 2015 highlights

Forum 2015 highlights

Highlights of the National Financial Literacy Stakeholder Forum 2015, showing how we're building partnerships to foster innovation in financial literacy.

Keynote address: Jeanne Hogarth

Forum 2015 keynote address

Keynote speaker Jeanne Hogarth, Vice President, Center for Financial Services Innovation (CFSI) explores the potential of technological innovation to help people manage their financial pain points and achieve behavioural change.

Why budgeting and saving is important

Budgeting and saving

Forum participants explain why the essential life skills of budgeting and saving are so important.

What is your number one financial tip?

Top money tips

Forum participants give their top money management tips for the year ahead.

Transcript: top money tips

What financial tip would you give your 20-year-old self? (part 1)

20-year-old self part 1

Forum participants reflect on what they've learned about managing money, distilling this down into key takeaways.

Transcript: what would you tell your 20-year-old self about money?

What financial tip would you give your 20-year-old self? (part 2)

20-year-old-self part 2

More key messages about managing money from Forum participants.

ASIC financial literacy showcase

ASIC financial literacy showcase

A showcase of ASIC's financial literacy activities under the National Strategy, including ASIC's MoneySmart.

Why should schools be MoneySmart?

ASIC's MoneySmart Teaching

A showcase of ASIC's MoneySmart Teaching program.

Collaboration and partnerships

Collaboration and partnerships

A showcase of financial literacy partnership activity led by ASIC, including collaborative work with Department of the Prime Minister and Cabinet - Office for Women, Department of Human Services, and Good Shepherd Microfinance.

Building financial capability

Building financial capability

A showcase of activities being undertaken by National Strategy supporters that are contributing to building financial capability, including ASIC, Good Shepherd Microfinance and NAB, and ICAN and Commonwealth Bank.

Keynote address

Keynote speaker, Jeanne Hogarth, shared insights from the CFSI's latest research about the financial health of American consumers and explored the potential of technological innovation to help people manage their financial pain points and achieve behavioural change.

Download slides Innovations for achieving financial health

Panel 1: Innovative approaches and practices for engaging students and preparing them for life

Student engagement and innovative pedagogy were key issues discussed by members of Panel 1. Conversation highlighted the potential for consumer and financial literacy to serve as a useful vehicle for engagement in mainstream curriculum areas such as mathematics, as well as for cross-curriculum topics and project learning approaches.

Panel participants

  • Dr Catherine Attard, Senior Researcher, Centre for Educational Research, University of Western Sydney
  • Tony Dreise, Principal Research Officer - Indigenous Education, Australian Council for Educational Research
  • Dr Phil Lambert PSM, General Manager, Australian Curriculum, Assessment and Reporting Authority
  • Kylie Macfarlane, General Manager Corporate Responsibility, Commonwealth Bank
  • Moderator: Mike Tyler, Principal Education Officer, State Schools - Performance, Department of Education and Training, Queensland

Panel 2: In a fast changing world, how can we harness innovation to improve financial literacy and promote behavioural change?

Panel 2 discussion covered issues such as the potential for technology and innovative communication channels to increase consumer engagement and contributing factors, the importance of consumer trust and confidence, and possible synergies between health literacy and financial literacy.

Panel participants

  • Colin Barnard, Industry Leader Finance, Google
  • John Henderson, Senior Manager, Digital Strategy and Services, Department of Health and Human Services, Victoria
  • Peter Kell, Deputy Chairman, ASIC
  • Diane Tate, Director - Consumer Policy and Strategy, Australian Bankers' Association
  • Moderator: Jennifer Wilson, Director, The Project Factory

Panel 3: Financial literacy and women: a practical example of an effective partnership

Panel 3 looked at the significant financial issues, challenges and roadblocks that women face in building economic security. Discussion highlighted the benefits of a partnership approach to address these issues and identified the need to tailor resources and tools to support women in developing financial capability.

Panel participants

  • Louise McSorley, Head of the Office for Women, Department of the Prime Minister and Cabinet
  • Dr Christine Nixon APM, Chair, Good Shepherd Microfinance
  • Pauline Vamos, Chief Executive Officer, The Association of Superannuation Funds of Australia
  • Amanda Westcott, Senior Manager, Financial Literacy, ASIC
  • Moderator: Delia Rickard, Deputy Chair, Australian Competition and Consumer Commission

Panel 4: How do we know what's working? Latest thinking and new directions in research, measurement and evaluation

The context-specific nature of financial decision making behaviours means it is challenging to measure people's levels of financial literacy and the impact of specific initiatives. Panel 4 explored these challenges, both from a research perspective and in evaluating programs targeting vulnerable Australians.

Panel participants

  • Michelle Commandeur, Senior Manager, Corporate Sustainability and Financial Inclusion, ANZ Bank
  • Clare Marlin, Senior Manager, Strategic Intelligence, ASIC
  • Professor Roslyn Russell, Principal Research Fellow, School of Economics, Business and Marketing, RMIT University
  • Professor Susan Thorp, Professor of Finance, University of Sydney Business School
  • Moderator: Professor Carole Comerton-Forde, Professor of Finance, University of Melbourne

Panel 5: What are effective practices to promote behavioural change at a grass-roots level?

Panel 5 explored the ingredients needed to effectively meet the needs of specific community groups. Discussion emphasised the importance of a multi-level approach, taking cultural context and individual needs into account when designing programs.

Panel participants

  • Eddie Buli, Business Development Officer, Indigenous Consumer Assistance Network
  • Kit McMahon, Chief Executive Officer, Girl Guides Australia
  • Daniel Mendoza-Jones, Manager Operations, Australian Defence Force Financial Services Consumer Centre
  • Jon O'Mally, Business Sector Development Manager, Indigenous Consumer Assistance Network
  • Moderator: Adam Mooney, Chief Executive Officer, Good Shepherd Microfinance

Last updated: 17 Dec 2015