Here are the upcoming speakers and presentations for
ASIC's Financial Literacy Community of Practice. These events are
held in each ASIC state office and linked via video conference. If
you would like to attend please RSVP below.
Achieving results for Indigenous consumers: Case studies on
ASIC's work with Indigenous communities
28 April 2017
Nathan Boyle, ASIC's Indigenous Outreach Program (IOP)
Nathan will present on recent court outcomes in the
Channic car loans case and
Mintabie book up matter and explain how ASIC approached these
investigations in new ways to ensure they were culturally
appropriate in order to gain a fuller picture of the financial
agreements made by Indigenous consumers.
Nathan will also explain some of the key financial literacy gaps
for Indigenous consumers and give an update on the IOP's work to
improve access and knowledge around superannuation.
RSVP to event
The future of disclosure: how can we make it work better for
26 May 2017
Denise Hang, Insurance Council of Australia
Effective product disclosure is an ongoing challenge for
consumer contracts of all kinds around the world. Delivering
information at the right time, and in the right way, to improve
decision making is complex. In 2015, the Insurance Council
established an independent taskforce to assess the effectiveness
of, and recommend initiatives to enhance, product disclosure.
This presentation will outline the findings from research that
has been conducted by the Insurance Council into consumer
pre-purchase decision-making and the role of disclosure in helping
consumers to purchase general insurance that meets their needs.
Clare Marlin, ASIC's Behavioural Economics team
Clare has been researching and reporting on consumer and
investor behaviour for 20 years, including ASIC's disclosure
research. Clare will highlighting ASIC's research on the
limits of disclosure and draw on common themes across ASIC's
significant bank of consumer and investor research, as well as
relevant principles from the behavioural sciences.
RSVP to event
If you would like to stay informed, please join the Community of Practice
Last updated: 04 Apr 2017