Presentations from ASIC's Financial Literacy Community of Practice delivered in 2017.

How can we make disclosure work better for consumers?

26 May 2017

Denise Hang, Insurance Council of AustraliaDenise_Hang

Effective product disclosure is an ongoing challenge for consumer contracts of all kinds around the world. Delivering information at the right time, and in the right way, to improve decision making is complex. In 2015, the Insurance Council established an independent taskforce to assess the effectiveness of, and recommend initiatives to enhance, product disclosure.

This presentation outlined the findings from research that has been conducted by the Insurance Council into consumer pre-purchase decision-making and the role of disclosure in helping consumers to purchase general insurance that meets their needs. Read the ICA research report.

Insurance Council of Australia - presentation

Clare Marlin, ASIC's Behavioural Economics team

Clare has been researching and reporting on consumer and investor behaviour for 20 years, including ASIC's disclosure research. In this presentation, Clare highlighted ASIC's research on the limits of disclosure and draws on common themes across ASIC's significant bank of consumer and investor research, as well as relevant principles from the behavioural sciences.

ASIC Behavioural Economics - presentation

Denis Hang on the Insurance Council of Australia's research on disclosure

Denise Hang from Insurance Council Australia on understanding insurance

Denise Hang speaks about  research findings from Insurance Council Australia on how consumers understand insurance and effective product disclosure.

Achieving results for Indigenous consumers

28 April 2017

Nathan Boyle, ASIC's Indigenous Outreach ProgramNathan_Boyle

Nathan presented on recent court outcomes in the Channic car loans case and Mintabie book up matter and explained how ASIC approached these investigations in new ways to ensure they were culturally appropriate, in order to gain a fuller picture of the financial agreements made by Indigenous consumers.

Nathan also explained some of the key financial literacy gaps for Indigenous consumers and gave an update on the IOP's work to improve access and knowledge around superannuation. 

Achieving results for Indigenous consumers, ASIC's IOP

Nathan Boyle on ASIC's work with Indigenous communities

Nathan Boyle discussed ASIC's work with Indigenous communities

Nathan Boyle talks about ASIC's Indigenous Outreach Program and how ASIC approached the  Channic car loans and  Mintabie book up matters in a new and different way. He also speaks about the work ASIC is doing to improve access and understanding of super in Indigenous communities. 

Start Smart story book and ASIC's MoneySmart Teaching

31 March 2017

Kylie Macfarlane, General Manager Corporate Responsibility, CommBank


Start Smart is the country's largest financial education program reaching more than 500,000 school students in the last year. In 2016, CommBank piloted a program extension with an educational story book and virtual reality experience for young kids and parents to enjoy together.

This presentation detailed insights from the pilot and how the initiative has triggered new thinking about how best to teach money skills.

Start Smart story book and virtual reality experience

Kylie Macfarlane on CommBank's Start Smart program

Kylie Macfarlane and Commonwealth Bank's Start Smart program

Kylie Macfarlane answers questions about Comm Bank's Start Smart program and virtual reality pilot.


Miles Larbey, Senior Executive Leader, ASIC


ASIC's MoneySmart Teaching is the Australian Government's financial literacy program for schools, supported by State and Territory education departments. ASIC works collaboratively with the formal education sector to support teachers in the classroom and develop in students from a young age the knowledge, skills, behaviours and attitudes to make informed decisions about money and finances.

This presentation highlighted ASIC's MoneySmart Teaching program new resources for school communities and online professional learning modules to build teacher's confidence and capability in financial literacy education.

ASIC's MoneySmart Teaching program resources

Miles Larbey on ASIC's MoneySmart Teaching program

Miles Larbey and ASIC's MoneySmart Teaching program

Miles Larbey answers questions about ASIC's MoneySmart Teaching program, including the Knowing Growing Showing Indigenous resources, professional development modules for teachers, and the First Business app


Evaluating the effectiveness of a text message nudge

24 February 2017

Professor Roslyn Russell, RMIT University Roslyn Russell Wayne Warburton

Dr. Wayne Warburton, Macquarie University

The Wesley Mission 'In Charge of My Money' Financial Literacy program aims to help vulnerable people build financial capabilities to manage their money and avoid getting into debt.

In this presentation, Professor Roslyn Russell and Dr Wayne Warburton presented details of the first evaluation of Wesley Mission's Financial Literacy program and the effectiveness of follow-up reminders to increase the chance of sustained change.

Evaluating the Wesley Mission Financial Literacy Program presentation


Dr Wayne Warburton on text message nudges

Dr Wayne Warburton and Wesley Mission's Financial Literacy Education Program

Here is an interview with Dr Wayne Warburton at the Community of Practice event where he outlines the highlights of the research findings.


Last updated: 29 May 2017